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Customer Support

Welcome to Prime Direct, your online store for all things home-related. Our knowledgeable customer support team is always here to help you with any questions or concerns you may have. Feel free to reach out to us through the form below and we'll get back to you as soon as possible.

We're Here to Help!

Fill out the form with any questions or concerns you may have and we'll get back to you as soon as possible.

Thank You For Contacting Us!

Chat With Our Support Team

At Prime Direct, we understand the importance of a good night's sleep and quality time with loved ones. That's why our support team is available 24/7 to help you with any questions or concerns you may have. If you prefer to chat with us, simply click the button below.

Location

Find A Store Near You

Prime Direct has stores in various locations throughout the country. Visit us in one of our stores to see our products in person and receive expert advice from our knowledgeable staff.

New York City

123 Main Street New York, NY 10001 (555) 555-5555

Los Angeles

456 Hollywood Blvd Los Angeles, CA 90028 (555) 555-5555

Chicago

789 Wacker Drive Chicago, IL 60601 (555) 555-5555

Houston

101 Main Street Houston, TX 77002 (555) 555-5555

Miami

456 Ocean Drive Miami, FL 33139 (555) 555-5555

San Francisco

123 Market Street San Francisco, CA 94105 (555) 555-5555

Seattle

789 Pike Street Seattle, WA 98101 (555) 555-5555

Dallas

101 Elm Street Dallas, TX 75202 (555) 555-5555

FAQ

Frequently Asked Questions

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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